Terms of Service

TruRace LLC ("TruRace", "we", "our", or "us") provides a membership-based platform for skill-based competition experiences for amateur endurance athletes.

By accessing or using TruRace, creating an account, purchasing a membership, or participating in a TruRace competition, you agree to these Terms of Service.

TruRace is a membership platform for skill-based competition. Membership may include access to performance-based grouping, leaderboard participation, competition opportunities, member communications, and related platform features.

Membership fees are not entry fees for any specific competition, contest, or prize.

TruRace may offer prizes, rewards, rankings, or recognition as part of the platform experience, subject to eligibility rules and platform discretion.

TruRace does not offer gambling, wagering, betting, or games of chance.

Competition outcomes are determined by measurable athletic performance and verified race or performance results, not by random outcome, luck, or chance-based mechanics.

You must be at least 18 years old to create an account, participate in prize-eligible activities, or receive a payout, unless TruRace expressly permits otherwise.

You agree to provide accurate account, identity, payment, and race-related information.

Membership fees are charged on a recurring basis unless otherwise stated at signup. Membership grants access to the TruRace platform and associated services.

Except where required by law, membership fees are non-refundable. Cancellation, downgrade, lapse, or non-payment may affect eligibility for competitions, rankings, prize opt-ins, or payout progression.

Payment processing may be handled by third-party providers, including Stripe, and your use of those services may be subject to their own terms and policies.

Prizes are awarded by TruRace and are not funded directly by participant entry into a specific heat or event.

Prize amounts, eligibility requirements, claim procedures, timing, and conditions may be established by TruRace and may vary by tier, event, promotion, or season.

To receive a prize payout, a winner may be required to verify identity, provide tax information, complete payment onboarding, and comply with prize-claim deadlines.

TruRace may withhold, deny, delay, adjust, or reverse prizes in cases involving fraud, rule violations, unverifiable results, processor compliance reviews, or suspected manipulation.

TruRace may use race history, submitted performances, and other available performance data to group participants and determine rankings, heats, or competition opportunities.

Matching is intended to improve competitiveness and fairness, but TruRace does not guarantee identical ability, identical race conditions, or identical outcomes.

TruRace reserves the right to interpret and apply its rules, review unusual outcomes, resolve ties and edge cases, and preserve the integrity of the platform.

TruRace may suspend accounts, invalidate results, revoke prizes, remove leaderboard status, or permanently ban users for fraud, sandbagging, falsified results, collusion, abuse of promotions, identity misrepresentation, or unsportsmanlike conduct.

Participation in running and endurance events is voluntary and carries inherent risk, including injury, illness, weather, travel issues, course hazards, and actions of race organizers or other participants.

Unless expressly stated otherwise, TruRace is separate from the underlying race organizer and is not responsible for race operations, course conditions, timing-system issues, participant safety, or event cancellations.

To the maximum extent permitted by law, TruRace is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the platform, participation in competitions, reliance on race data, delays in payout, or inability to access specific events or prize opportunities. In no event will the total aggregate liability of TruRace and the Released Parties (as defined below) arising out of or relating to these Terms, the platform, or any competition or prize exceed the greater of (a) the total membership fees you paid to TruRace in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). The limitations in this section apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

The TruRace platform, and all competitions, heats, groupings, rankings, results, verifications, and prize opportunities, are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, TruRace disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. TruRace does not warrant that the platform will be uninterrupted, timely, secure, or error-free, or that any result, ranking, seed time, verification, or prize determination will be accurate, complete, or available.

You acknowledge that running and endurance events are physically demanding and carry inherent and unavoidable risks of property damage, bodily injury, illness, permanent disability, and death. You voluntarily assume all such risks, whether known or unknown, arising from or related to your participation in any race, event, heat, or activity associated with TruRace, including risks arising from course conditions, weather, the conduct of race organizers or other participants, and your own physical condition.

To the maximum extent permitted by law, you, on behalf of yourself and your heirs, executors, administrators, and assigns, hereby release, waive, discharge, and covenant not to sue TruRace and its members, managers, officers, directors, employees, contractors, agents, sponsors, and affiliates (collectively, the "Released Parties") from any and all claims, demands, liabilities, damages, costs, and expenses of any kind, whether arising in contract, tort, or otherwise, that arise out of or relate to your participation in any race, event, or TruRace activity or your use of the platform, including claims based on the ordinary negligence of any Released Party, except to the extent such liability cannot be released or waived under applicable law.

If you are a California resident, you expressly waive the protections of California Civil Code Section 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

You agree to indemnify, defend, and hold harmless the Released Parties from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your participation in any race or TruRace activity, your use of the platform, your violation of these Terms or any applicable law or race-organizer rule, or your infringement of the rights of any third party.

TruRace may update these Terms at any time. Continued use of the platform after updated Terms are posted constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Subject to the arbitration provision below, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

PLEASE READ THIS SECTION CAREFULLY. Except for claims that cannot be arbitrated under applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or any TruRace competition or prize will be resolved exclusively by final and binding arbitration, administered by a recognized arbitration provider under its then-current rules and seated in California, rather than in court. The arbitrator, and not any court, has exclusive authority to resolve any dispute relating to the interpretation, scope, enforceability, or formation of this arbitration agreement.

To the maximum extent permitted by law, you and TruRace agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any representative or class proceeding. You may opt out of this arbitration agreement and class action waiver by sending written notice to TruRace within thirty (30) days of first accepting these Terms.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with the Rulebook and Privacy Policy, constitute the entire agreement between you and TruRace regarding the platform and supersede all prior agreements on the subject.

Assignment. You may not assign or transfer these Terms or any rights hereunder without TruRace's prior written consent; TruRace may freely assign these Terms.

No Waiver. TruRace's failure to enforce any provision is not a waiver of its right to enforce that provision later.

Force Majeure. TruRace is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including race cancellations, acts of God, weather, labor disputes, or failures of third-party providers.

Survival. Provisions that by their nature should survive termination, including the disclaimers, release, indemnity, limitation of liability, and dispute-resolution provisions, will survive.