Terms of Service
These Terms govern use of the TruRace platform, including memberships, competition eligibility, prizes, and related services.
1. Overview
TruRace LLC ("TruRace", "we", "our", or "us") provides a membership-based platform for skill-based competition experiences for amateur endurance athletes.
By accessing or using TruRace, creating an account, purchasing a membership, or participating in a TruRace competition, you agree to these Terms of Service.
2. Nature of the Service
TruRace is a membership platform for skill-based competition. Membership may include access to performance-based grouping, leaderboard participation, competition opportunities, member communications, and related platform features.
Membership fees are not entry fees for any specific competition, contest, or prize.
TruRace may offer prizes, rewards, rankings, or recognition as part of the platform experience, subject to eligibility rules and platform discretion.
3. No Gambling or Wagering
TruRace does not offer gambling, wagering, betting, or games of chance.
Competition outcomes are determined by measurable athletic performance and verified race or performance results, not by random outcome, luck, or chance-based mechanics.
4. Eligibility
You must be at least 18 years old to create an account, participate in prize-eligible activities, or receive a payout, unless TruRace expressly permits otherwise.
You agree to provide accurate account, identity, payment, and race-related information.
5. Membership and Billing
Membership fees are charged on a recurring basis unless otherwise stated at signup. Membership grants access to the TruRace platform and associated services.
Except where required by law, membership fees are non-refundable. Cancellation, downgrade, lapse, or non-payment may affect eligibility for competitions, rankings, prize heats, or payout progression.
Payment processing may be handled by third-party providers, including Stripe, and your use of those services may be subject to their own terms and policies.
6. Prizes and Payouts
Prizes are awarded by TruRace and are not funded directly by participant entry into a specific heat or event.
Prize amounts, eligibility requirements, claim procedures, timing, and conditions may be established by TruRace and may vary by tier, event, promotion, or season.
To receive a prize payout, a winner may be required to verify identity, provide tax information, complete payment onboarding, and comply with prize-claim deadlines.
TruRace may withhold, deny, delay, adjust, or reverse prizes in cases involving fraud, rule violations, unverifiable results, processor compliance reviews, or suspected manipulation.
7. Results, Fairness, and Platform Discretion
TruRace may use race history, submitted performances, and other available performance data to group participants and determine rankings, heats, or competition opportunities.
Matching is intended to improve competitiveness and fairness, but TruRace does not guarantee identical ability, identical race conditions, or identical outcomes.
TruRace reserves the right to interpret and apply its rules, review unusual outcomes, resolve ties and edge cases, and preserve the integrity of the platform.
8. Fraud, Cheating, and Disqualification
TruRace may suspend accounts, invalidate results, revoke prizes, remove leaderboard status, or permanently ban users for fraud, sandbagging, falsified results, collusion, abuse of promotions, identity misrepresentation, or unsportsmanlike conduct.
9. Assumption of Risk and Third-Party Events
Participation in running and endurance events is voluntary and carries inherent risk, including injury, illness, weather, travel issues, course hazards, and actions of race organizers or other participants.
Unless expressly stated otherwise, TruRace is separate from the underlying race organizer and is not responsible for race operations, course conditions, timing-system issues, participant safety, or event cancellations.
10. Limitation of Liability
To the maximum extent permitted by law, TruRace is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform, participation in competitions, reliance on race data, delays in payout, or inability to access specific events or prize opportunities.
11. Changes to These Terms
TruRace may update these Terms at any time. Continued use of the platform after updated Terms are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
