TruRace Participant Rulebook

TruRace is not a race organizer. TruRace does not own, operate, manage, or control the official races where TruRace heats may occur.

TruRace is an independent competition layer that may use public race results, submitted results, race-day participation, seed times, and other verification tools to create fairer competitions among runners.

Official race rules, safety rules, waivers, start times, course rules, timing rules, and event policies are controlled by the race organizer. All participants must follow the official race organizer's rules.

To participate in TruRace, you must have a TruRace account, provide accurate registration information, register for and complete the underlying race if the heat is tied to an in-person event, follow all official race rules, compete honestly and in good faith, and accept TruRace's scoring, verification, and dispute procedures.

TruRace may require participants to verify their identity, race result, bib number, age group, registration status, GPS activity, seed time, or other information before awarding points, prizes, or leaderboard credit.

TruRace may offer free and paid membership tiers. Benefits may vary by tier.

Free members may participate in limited non-prize TruRace heats and leaderboard activities. Outside a pilot or posted promotion, free membership does not include standard cash prize access. TruRace may occasionally select a small number of free runners for discretionary prize opportunities, but that access is not guaranteed.

Prize Value is available to all paid members while their paid access is active, subject to availability, eligibility, verification, and TruRace approval.

Starter, Pro, and Elite members share the same standard Member Current Prize cap. Higher tiers build Prize Value faster and can store more Prize Value, which helps frequent racers keep running and using TruRace benefits over time.

Paid members may also earn Prize Value from qualifying training activity. Prize Builder eligibility, earning rates, monthly limits, and storage caps vary by tier and may be updated over time.

TruRace may change tier names, prices, benefits, eligibility rules, and promotional offers over time. Any changes will be posted on the website or communicated through the platform.

TruRace does not allow gambling, wagering, betting, staking, or games of chance.

Participants may not place a wager, bet, or stake money, Prize Value, account credits, gear credits, or anything else of value on a TruRace heat, race, leaderboard, result, or outcome.

You race to win. Prize Value is a paid-member platform benefit used to calculate eligible Current Prize opportunities; it is not a participant-funded prize pool, wager, or stake.

Prize Value benefits are based on a participant's active paid membership status and billing cadence.

Welcome Prize Value is a one-time paid membership activation benefit per account. If a participant upgrades to a tier with a higher welcome amount, TruRace may add only the difference between the highest welcome amount already granted and the new tier welcome amount. Canceling and later rejoining does not reset or repeat the welcome benefit.

Monthly paid memberships release membership Prize Value over time as paid access remains active. Annual paid memberships unlock 12 months of membership Prize Value up front when the annual membership starts or renews. Prize Builder training benefits remain earned separately through qualifying training activity.

This rule is intended to prevent abuse where a participant signs up only for a race, cancels immediately after, changes tiers only around race day, or repeats that pattern without maintaining a real membership.

If you cancel and later rejoin, TruRace may preserve your prior paid membership history, reserved Prize Value, and eligibility status when determining future Prize Value access.

Cancellation may also reset, freeze, forfeit, or reduce certain benefits, including Prize Value accrual, Prize Builder access, referral rewards, promotional benefits, leaderboard eligibility, or accumulated membership perks.

Prize opportunities may be limited by available Prize Value, verification, event rules, and TruRace approval.

All paid tiers share the same standard Member Current Prize cap of $250. A specific event may add a separately configured Event Prize Boost.

A member may choose only whether to race for the automatically calculated Current Prize or save Prize Value for later.

Cash prize access is not guaranteed for every race. A TruRace heat must be available, properly formed, and approved by TruRace.

TruRace may limit prize opportunities by race, location, participant count, verification status, event capacity, budget, suspected abuse, or operational constraints.

Prize Value is a membership benefit that can fund a member-specific Current Prize.

Prize Value is available to all paid members, while tiers affect how quickly it accrues, how much can be stored, and how much additional Prize Builder training value can be earned.

The standard Member Current Prize cap is $250 for every paid tier. Starter, Pro, and Elite differ by welcome amount, monthly accrual, training earning limit, and stored balance cap. Upgrade welcome value is a top-up to the higher tier amount, not a second full welcome grant.

Event Prize Boosts may increase the Total Current Prize for a specific race without increasing the member-funded Prize Value consumed.

Changing tiers shortly before a race does not by itself change a locked Current Prize. TruRace calculates the Current Prize from available Prize Value and event configuration before heat details are revealed.

Prize Value is earned through membership and qualifying training activity, not purchased for a specific race entry. Reserved Prize Value may be consumed when the participant starts or completes the race under the applicable rules.

If a participant wins after activating a Current Prize, the payout may include the locked member-funded Current Prize plus any locked Event Prize Boost.

Prize Value use is subject to eligibility, membership status, verification, available Prize Value, event configuration, and TruRace approval.

A TruRace heat is a group of runners placed together for a specific competition.

TruRace may form heats based on seed time or expected finish time, historical race performance, verified race results, age, sex, other competition-relevant categories where appropriate, membership tier, available participants at a race, race distance, course type, race conditions, and TruRace's internal fairness model.

Heat size may vary. A typical heat may have 7 or 8 runners, but TruRace may allow smaller or larger heats at its discretion.

TruRace may move participants between heats before results are finalized if needed to preserve fairness, correct errors, handle missing participants, or address verification issues.

Participants may be asked to provide a seed time or expected finish time for a specific race distance.

Your seed time should reflect your honest expected performance. You may not intentionally provide an inaccurate seed time to gain a competitive advantage.

TruRace may adjust your seed time based on verified results, recent race history, suspicious activity, performance history, connected activity data, or other relevant information.

Participants may be limited in how often they can manually update seed times. TruRace may require seed time changes to be supported by recent race results, training data, or other verification.

TruRace is built on real competition.

Participants are expected to make an honest competitive effort in TruRace heats. You do not have to run a personal record, but you may not intentionally underperform, manipulate your seed time, misrepresent your ability, or coordinate with others to gain an unfair advantage.

Prohibited behavior includes sandbagging, intentionally submitting slow results, running under another person's bib, letting someone else run under your TruRace account, misstating your seed time, coordinating to manipulate results, cutting the course, falsifying GPS or race result data, hiding prior results or using alternate identities, and joining only for prize access in a way that violates membership rules.

TruRace may disqualify participants, remove points, revoke prizes, suspend accounts, or ban participants for dishonest competition.

TruRace may verify results using one or more methods, including official race results, chip times, gun times, bib numbers, finish-line video, race photos, GPS files or activity links, Strava, Garmin, other connected activity data, participant-submitted evidence, and manual review.

Official chip time is generally preferred when available. If chip time is not available, TruRace may use gun time, official placement, manual review, video, or other reasonable methods.

TruRace may delay prize approval or leaderboard updates until results are verified.

Some races may not use chip timing.

For gun-time races, TruRace may still create heats, but scoring may rely on official gun time, finish order, bib verification, manual review, video, or other available evidence.

Participants understand that non-chip races may have less precise timing. TruRace will make a good-faith effort to score fairly, but final scoring decisions remain at TruRace's discretion.

TruRace may award points based on heat placement.

Current standard heat points are: 1st, 20; 2nd, 17; 3rd, 15; 4th, 14; 5th, 13; 6th, 12; 7th, 11; 8th, 10.

Prize Value, membership tier, and prize activation do not change standard heat placement points.

TruRace may use different scoring systems for special events, pilot programs, team competitions, club rankings, seasonal leaderboards, or promotional contests.

Leaderboards may be separated by membership tier, seed time, location, race distance, season, club, or other categories.

Standard leaderboards count a participant's best 3 races by point total and may require a minimum number of completed heats to qualify for awards.

Canceling membership resets current leaderboard prize progress for the active leaderboard season. A participant may rejoin and compete again, but only leaderboard points earned after the cancellation reset count toward leaderboard prize eligibility.

Prize Value cannot be redeemed directly for leaderboard points. TruRace may award a small, automatic, capped training consistency bonus based on qualifying training activity, but that bonus cannot satisfy minimum-race requirements and remains secondary to race-result scoring.

To be eligible for a prize, a participant must have an eligible membership at the time required by TruRace, be placed in an approved eligible heat or prize opportunity, complete the underlying race, have their result verified, follow all race and TruRace rules, provide required payout information, not be disqualified by the race organizer or TruRace, and meet any additional requirements listed for the specific race, heat, promotion, or leaderboard.

Prize eligibility is not guaranteed simply by signing up, joining a race, or becoming a paid member.

Prize payouts may require identity verification, tax information, payment account setup, or third-party payout onboarding.

TruRace may use third-party payment providers to process payouts.

Participants are responsible for providing accurate payout information. TruRace is not responsible for delayed or failed payouts caused by inaccurate information, failure to complete onboarding, payment provider issues, bank issues, or legal/tax restrictions.

TruRace may withhold, delay, cancel, or reverse a payout if there is suspected fraud, rule violation, account abuse, identity mismatch, result dispute, or payout compliance issue.

Participants are responsible for any taxes related to prizes, awards, or other benefits received through TruRace.

Participants may dispute a heat result, placement, points award, or prize decision by contacting TruRace within the dispute window stated for the event.

If no specific dispute window is listed, disputes must be submitted within 48 hours of the result being posted by TruRace.

A dispute should include relevant evidence, such as an official race result link, bib number, GPS activity, finish photo or video, timing correction from the race organizer, or explanation of the issue.

TruRace will review disputes in good faith. TruRace's final decision is binding for TruRace scoring, points, prizes, and leaderboard purposes.

If the official race organizer later changes official results, TruRace may update heat results, points, or prizes accordingly.

If a participant signs up for a TruRace heat but does not start, does not finish, is disqualified, or does not appear in official results, TruRace may mark the participant as DNS, DNF, unverified, or disqualified.

A no-show may still consume reserved Prize Value if TruRace determines the participant occupied a limited prize opportunity and failed to participate without a valid reason.

TruRace may make exceptions for race cancellation, injury, emergency, timing errors, or other circumstances at its discretion.

Participants may not transfer a TruRace heat entry, account, prize eligibility, or leaderboard position to another person.

If the underlying race allows bib transfers, the participant must notify TruRace and receive approval before the heat is scored.

Running under another person's bib without approval may result in disqualification, loss of prize eligibility, suspension, or ban.

Each participant may have only one TruRace account unless TruRace gives written permission.

Participants may not create duplicate accounts to reset prize eligibility, hide prior results, manipulate seed times, claim referral rewards, or avoid enforcement actions.

TruRace may merge, suspend, or delete duplicate accounts.

TruRace may offer referral Prize Value rewards, discounts, or promotional benefits.

Referral rewards have no cash value unless specifically stated. Rewards may be lost if a membership is cancelled, refunded, reversed, or found to be abusive.

Referral Prize Value, account credits, and Gear Credit are separate balances unless TruRace explicitly states otherwise. Prize Value is used only for eligible race-prize opportunities; Gear Credit is merchandise-only value.

Self-referrals, fake accounts, duplicate accounts, payment manipulation, or coordinated referral abuse are prohibited.

Participants must treat other runners, race staff, volunteers, spectators, organizers, and TruRace staff with respect.

Prohibited conduct includes harassment, threats, abusive language, discrimination, cheating accusations made publicly without evidence, interference with race operations, unsafe behavior, tampering with another participant's race or result, and misuse of TruRace branding or communications.

TruRace may remove participants from heats, leaderboards, events, or the platform for misconduct.

TruRace may partner with, coordinate with, sponsor, exhibit at, or appear at races. However, unless specifically stated, TruRace is not the race organizer.

The race organizer controls the official race. TruRace controls TruRace heats, points, prizes, and leaderboards.

Participation in TruRace does not replace race registration. Participants are responsible for registering for the official race separately unless TruRace explicitly states otherwise.

Participants are responsible for determining whether they are physically able to participate in a race.

TruRace does not provide medical advice. Participants should consult a medical professional before participating in strenuous activity if they have health concerns.

Participants must follow all course rules, traffic rules, volunteer instructions, weather warnings, and race safety instructions.

No prize, leaderboard position, or competition result is worth risking injury or unsafe behavior.

By participating in TruRace, participants understand that race results, names, placements, heat assignments, leaderboard standings, photos, video, or other competition-related content may be displayed publicly on the TruRace website, social media, promotional materials, or race-related communications.

TruRace may use public race data and submitted participant data to operate the platform.

Participants should review TruRace's Privacy Policy for more information about data collection and use.

TruRace may run pilot programs, founding member offers, promotional competitions, special prize awards, or limited-time events.

Pilot and promotional rules may differ from standard rules. If special rules are posted for a specific pilot, race, or promotion, those rules apply in addition to this Rulebook.

If there is a conflict between this Rulebook and a specific posted promotion rule, the more specific promotion rule controls for that promotion.

TruRace may update this Rulebook over time.

Changes may apply immediately unless otherwise stated. Material changes may be posted on the website or communicated through the platform.

Continued use of TruRace after rules are updated means the participant accepts the updated rules.

TruRace has final authority over TruRace heat formation, scoring, verification, points, leaderboard placement, prize eligibility, membership benefits, enforcement actions, and interpretation of these rules.

TruRace will make reasonable efforts to apply rules fairly and consistently, but reserves the right to make judgment calls when circumstances are unclear, incomplete, unusual, or not specifically covered by this Rulebook.